Return Policy

Refund will be given as money back. Buyer pays return shipping.

After receiving the item contact us within 10 days preferably by email to sales@montecitodesign.com
After notification is received a return confirmation number will be given to buyer and directions on where to send the item will be given.

A full refund will be given when we have received the item and confirmed it is in good condition. No refund on original shipping costs paid by buyer.

Damaged Goods

Our furniture pieces all require insurance so please inspect your item carefully upon receipt. Please notify us of any damage or defects within 10 days by email to sales@montecitodesign.com so that we may contact the shipping company immediately. We would be happy to arrange a return or exchange for you.

Shipping Info